The right to data portability under data protection law allows you to obtain and reuse personal data for your own purposes across different services, allowing the movement, copying or transferring of your data easily from one IT environment to another in a safe and secure way.

When does the right to data portability apply?

The right to data portability only applies;

To personal data which you have provided to us

Where processing is based on your consent or for the performance of a contract and

When processing is carried out by automated means

 

What and how will the information be provided?

The information will be provided to you in a structured, commonly used and machine readable form. We can only provide information which is personal to you and which does not identify any third party, without their consent.

 

How do I request this?

You can make this request by completing this form, verbally or in writing using the contact details below:

You can write to us at the address below:

Data Protection Officer
East Devon District Council
Knowle
Sidmouth
EX10 8HL

 

You can email us at dataprotection@eastdevon.gov.uk  

You can phone us on 01395 517417

 

Is there a charge?

You will not be charged for exercising any of your rights unless your request is unfounded, excessive or repetitive in which case we may charge you a reasonable administration fee for the supply of information. Having been provided with any information, if you request further copies then this will be subject to a reasonable charge.

How long will it take?

We will provide information or process your request within one month of receiving a valid request. In some cases, if the request is particularly complex, we may not be able to respond within one month and would then contact you to explain this and that we need more time. In any case your request will be dealt with within 3 months.

Can my request be refused?

If your request is considered to be manifestly excessive, unfounded or repetitive, we may make a charge for provision of information or we may refuse to respond. In these cases we will always contact you to explain the reasons for this.

ID requirements

If the Council is not in a position to identify you then we may request further information to enable us to confirm identity. None of the rights are available unless we can confirm identity. 

Complaints

If we are not able to comply with your request, we will explain to you why this is the case and you will have the right to complain.