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Guide Benefit FAQs

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15. I live in a Council house and want to speak with someone about my rent

Housing Benefit is paid directly to your rent account 1 week in advance.  How your Housing Benefit has been worked out is shown in our letters.  Please check the whole letter and if you are still unsure, please call 01395 571770.

If you want to speak with someone regarding your rent charge, support charges, your rent account or general tenancy enquiries please call Housing Rental on 01395 517444.

If you want to set up a Direct Debit or discuss any payments of rent, please call Housing Rental on 01395 517444.