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Guide Benefit FAQs

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8. I’m moving house….

You need to let us know as soon as possible - this may even be before you move.

A change of address may cause changes to your entitlement and you may be overpaid benefit that you then have to pay back.  To avoid this, call 01395 571770, email benefits@eastdevon.gov.uk or download and complete our Change of Address form and provide all requested evidence.

You can scan or photograph the completed form to email; please ensure any pictures are full, clear and legible.

You need to tell us about anything that could affect the amount of benefit that we pay you within

  • one month for Housing Benefit 
  • 21 days for Council Tax Support. 

Civil Penalties may apply if you do not tell us about changes in time.