Discretionary Housing Payments (DHPs) are for people receiving Housing Benefit or Universal Credit (that includes a Housing Cost element) who need financial help because their benefit does not cover their full rent.
The money comes from a cash limited fund so an award of DHP is normally only paid for a limited period. You can find out more in our DHP policy.
We cannot pay DHPs:
- for service charges not covered by Housing Benefit or Universal Credit
- when your Housing Benefit or Universal Credit payments are suspended
- to cover a shortfall that is caused by the recovery of an overpayment of Housing Benefit or Universal Credit
If you also have a shortfall between your Council Tax and Council Tax Support, you can apply for a Exceptional Hardship Fund payment (EHF) on the same form.
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- your total household income
- you and your partner's savings
- you or your partner's loans or debts
We will write and tell you our decision. If we award you a DHP, our letter will tell you how much we will pay and for how long. We normally pay your DHP with any Housing Benefit.
We may require you to attend a money advice appointment.
You have to apply online. There are no paper forms.
If you don't have a computer, there’s access to the web in lots of places.