We are thinking about reviewing some of our off street public pay and display car parks, and our car park permits. We are proposing some changes and want to know what you think about them.

We run 46 off street public pay and display car parks with 5,106 spaces throughout the district, this consultation is about all those car parks. It doesn’t include any parking spaces that are on the side of a road, even if you have to pay for them, as these spaces are the responsibility of Devon County Council and not us.

You can find out all about our proposals and have your say using our online questionnaire. All completed questionnaires must be submitted by noon on 1 June 2018.

If the link doesn't work for you, which has been reported by two people out of a few hundred so far, we think it's probably due to your specific computer settings and programs. Please let us know to by email: and bear with us whilst we see if we can do anything to help you from our end, or you can of course request a paper copy of the questionnaire.

Anyone can fill in this questionnaire; local residents, businesses, organisations, town and parish councils, visitors to the area etc. However, if you are a town and parish council or an organisation please fill in one co-ordinated questionnaire on behalf of the whole town or parish council.

If you need a paper copy to be sent out to you, or you need a copy in any other format please call the Community Engagement and Funding Officer on 01395 517569 or email with your name and address.

If you have queries about the proposals themselves please send your query by email to

Reasons why

There are four main reasons we are reviewing our car parks:

  1. A lot more people want to park in some of our car parks than there are spaces available, making it difficult to find a space. We want to free up capacity in some of our car parks so more people will have more of a chance to park where and when they want to.
  2. To make it fairer. For historical reasons, some of our car parks cost less to park in than others, just because that’s the way it’s always been.
  3. To simplify charges and permits. Currently the different levels of charges in our pay and display car parks, and the variety of different parking permits can be confusing.
  4. We also need to make improvements to car parks, and the changes proposed would help afford these improvements:
  •   Car park users are increasingly using contactless payment cards to pay for their parking, rather than cash. It costs money to be able to provide car park machines that can accept contactless bankcard payments.
  •   A number of the parking machines are in a poor condition and need replacing soon.
  •   Car park users have also started to ask for electric and plug-in hybrid vehicle charging points.

Our proposals in brief

We are proposing that charges in the 41 off street pay and display car parks where you pay 50p per half hour and £1 per hour stay the same as they have been since 2010, and don’t go up.

To see all of the proposals in detail please see the online questionnaire. Briefly, the other proposals are:

  • Bringing pay and display charges in the 5 much cheaper car parks in line with the rest.
  • Changing the structure and cost of car park permits.
  • Changing the amount of reserved car parking in Temple Street, Sidmouth.
  • Offering some discounted or even free car parking to certain groups of Exmouth Pavilion users.
  • Bringing in car park charges in Phear Park, Exmouth to help prevent inconsiderate parking on the grass and pathways in the park.
  • Reserving some spaces in our Sidford car park for nearby residents.

To see all of the proposals in detail please see the online questionnaire.

What happens after 1 June 2018

  • We'll analyse all the responses and write a results report.
  • We will consider all representations and the results and review our original proposals. 
  • We will make recommendations for any action we feel is appropriate, this will be in the form of a report to our strategic management team. 
  •  We would present any proposed changes to a meeting of our Cabinet for a decision. The report would describe the outcome of the consultation and would include an explanation of the reasons for any actions we were recommending.