Performance management is about good management, ensuring we achieve the things we have said we will do in council plan on time and on budget.
Current performance is reported monthly to the cabinet and quarterly to the council's scrutiny committee. The monthly performance report monitors the progress of selected performance measures and provides a snapshot of performance for the month. These reports can be accessed on the monthly performance monitoring page.
The quarterly performance monitoring report is focused on how we are doing against the priorities and objectives in the council plan and individual objectives from our service plans and are available to view on the quarterly performance monitoring page.
Our annual report shows what has been achieved in the year and what sets out what we will be doing through the next year. The latest annual report is available to view on the annual reporting page.
To help us have a full picture of how we're performing we also undertake a viewpoint survey annually to find out how our residents feel about the way we are running our services for them. The latest results from our viewpoint survey is available to view on the residents viewpoint page.