Guide Council Tax FAQs Show all parts of this guide How much is my next Council Tax instalment? Why do I have to pay my Council Tax on certain dates? How can I pay my Council Tax? My Council Tax band is too high; what can I do about it? I've forgotten my user name/password for my online account. How can I get it reset? Can I pay my Council Tax over 12 months? My bill shows 10 monthly instalments My property is empty, why do I have to pay Council Tax? What is the Council Tax band of a property in your area? Are there any Council Tax discounts or exemptions available? How can I tell you that I am moving? 9. Are there any Council Tax discounts or exemptions available? There are many Council Tax discounts and exemptions available and criteria has to be met in order to claim. Find out more online.