Guide Council Tax FAQs Show all parts of this guide How much is my next Council Tax instalment? Why do I have to pay my Council Tax on certain dates? How can I pay my Council Tax? My Council Tax band is too high; what can I do about it? I've forgotten my user name/password for my online account. How can I get it reset? Can I pay my Council Tax over 12 months? My bill shows 10 monthly instalments My property is empty, why do I have to pay Council Tax? What is the Council Tax band of a property in your area? Are there any Council Tax discounts or exemptions available? How can I tell you that I am moving? 3. How can I pay my Council Tax? Over 75% of our customers pay by Direct Debit. You can pay on the 1st 17th or 25th of the month. You can set it up now. If Direct Debit doesn't suit you at the moment, there are other ways to pay.