Guide Council Tax FAQs Show all parts of this guide How much is my next Council Tax instalment? Why do I have to pay my Council Tax on certain dates? How can I pay my Council Tax? My Council Tax band is too high; what can I do about it? I've forgotten my user name/password for my online account. How can I get it reset? Can I pay my Council Tax over 12 months? My bill shows 10 monthly instalments My property is empty, why do I have to pay Council Tax? What is the Council Tax band of a property in your area? Are there any Council Tax discounts or exemptions available? How can I tell you that I am moving? 8. What is the Council Tax band of a property in your area? This information can be found on the Valuation Office Agency (VOA) website.