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If you suspect someone is claiming Council Tax Support (Reduction) or a Council Tax discount, exemption or disregard to which they may not be entitled, please tell us by:

All information we receive is treated in the strictest confidence. You do not have to give us your contact details but it helps us if you do in case we need to get back to you with any questions.  

The more information you give us, the better chance we have of a carrying out a successful investigation.

What happens after you report suspected fraud?

If you’ve given enough information, we’ll check the person’s Council Tax Support claim or account. We aren't allowed to tell you the outcome.

Sometimes no action is taken. It might be that the person has declared a change in their circumstances and their claim or account is not affected by it.

We will only take action if we find the person has been committing fraud. Action can include

  • removing a person’s Council Tax Support, discount, exemption, disregard
  • issuing a civil penalty of £70
  • taking a person to court

If your own circumstances change - remember to tell us within 21 days of the change, to ensure you do not commit fraud.

For changes to your Council Tax Support

Email benefits@eastdevon.gov.uk
Call 01395 571770
Visit the offices - at Exmouth Town Hall, Monday to Friday from 9am to 4.30pm and Knowle, Sidmouth, Monday to Friday from 8.30am to 5pm
Attend an advice surgery.

For changes to your Council Tax discount, exemption or disregard

Email mailto:counciltax@eastdevon.gov.uk
Call 01395 517446
Visit the offices - at Exmouth Town Hall, Monday to Friday from 9am to 4.30pm and Knowle, Sidmouth, Monday to Friday from 8.30am to 5pm


To support our work to prevent and detect fraud we have a Council Tax and Benefits Penalty and Prosecution policy.