10. Amount and duration of award
Both the amount and the duration of the award are determined at the discretion of us and will be done so on the basis of the evidence supplied and the circumstances of the claim.
- The start date will usually be the Monday after the written claim for an Exceptional Hardship Fund award is received by the revenues and benefits service, although in some cases it may be possible to backdate this award, based upon individual circumstances of each case
- The Exceptional Hardship Fund will normally be awarded for a minimum of one week
- The maximum length of the award will not exceed the end of the financial year in which the award is given