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Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018

If you are arranging for your dog or cat to be left at a kennels, cattery, day care centre or home boarding premises you should make sure that they are licensed. In this way you can be assured that at least basic standards of health, safety and welfare are met. We advise that you should always visit the premises first, meet the staff and ask to be shown around, particularly the areas where your pet will be looked after. Most business owners are only too pleased to do this. If a full tour with dogs or cats present is refused, you might reconsider whether the facility is right for you and your pet.

Complaints

Please report concerns or issue with a licensed premises for animals.

You can find out if any premises has a licence by checking our register of premises currently licensed which is updated every month, to find out more information contact Environmental Health on 01395 517457.

 Along with the new standards for conditions which need to be met, DEFRA has introduced a star rating classification system.  Inspectors will be carrying out inspection visits at least each year along with a risk assessment and checking for compliance with both basic and higher standards.  Premises will be issued with between 1 and 5 stars depending on their standard of compliance. The rating system is prescribed in the regulations.  These star ratings will be issued as each premises comes up for a licence renewal and the classification (once issued) can be seen on the website.  This means that some premises will not receive their rating until the end of 2019.

If you have questions or concerns about a premises, or require more information that is not available on the website please contact Environmental Health on 01395 517457 or environmentalhealth@eastdevon.gov.uk.