7. Dealing with complaints - dog fouling
If we have reports of dog fouling, we will visit the property where the fouling has been reported. We will speak to the tenants and explain that this is a breach of their tenancy agreement.
Tenants will be asked to clear up any faeces immediately, and continue to do this on a daily basis. A follow up visit will be carried out to make sure that this is being done.
If the situation has not been dealt with the tenants will be sent a letter setting out that this is a breach of their tenancy. If it is felt appropriate we will ask the animal warden to visit the tenants concerned. As a last resort we will serve notice on the tenants.