When you book onto a course you are entrusted to ensure this has been agreed with your line manager.

To raise awareness around how to make Public Sector services inclusive for disabled people. It will inform delegates how to provide appropriate disability assistance and effective communication. Overall the learning will assist service providers to have a realistic understanding of how to meet legislative reasonable adjustment requirements.


To generally assist in meeting Equality Act reasonable adjustment      recommendations for customers with disabilities.

To generally raise awareness of the effects of good and bad      practise and highlight gaps in individuals' knowledge.

To offer a focused opportunity for delegates to share their      concerns around meeting legislation and work together to find appropriate solutions.

To assist delegates to effectively communicate with and provide      appropriate assistance to disabled customers.

By the end of the session delegates will: 

  • Have greater understanding of how to effectively communicate with individuals with disabilities.
  • Have a greater understanding of how to effectively assist      individuals with disabilities.
  • Have a better understanding of what Equality Act 'reasonable adjustment' means
  • Have highlighted gaps in their knowledge and filled them.

Intended for:

All Staff.

Course Dates

Course When Where

Disability Awareness

No courses currently scheduled


To book on a course please email the course title and the date you wish to attend to the Learning and Development Team.  Please also let us know if you have any special requirements or would like us to make reasonable adjustments in order that you can get the maximum benefit from the training.

If no dates are scheduled you will be able to add your name onto a waiting list and you will be contacted when a date has been arranged. To register interest in a future course please email the Learning and Development Team with the title of the course you wish to attend.


If you are registered, training is available via  e-learning, through Learning Nexus see the E-Learning page for more information about the courses available and how to access them.

Online Resources

The Gov.UK website provides useful information in this area and links to Access at Work and DEA, click on .