Information Training Courses

Content

Please note we are working as quickly as we can to build this site and add all of the training courses. If you need more info about a course please email the Learning and Development Team.

Face to face training courses held regularly at Knowle in Sidmouth and in Exeter at the Exeter City Council Offices.

There are a wide range of courses available from workplace skills, management skills, to health and safety.

When you book onto a course you are entrusted to ensure this has been agreed with your line manager.

Current Courses 

To book on a course please email the course title and the date you wish to attend to the Learning and Development Team. 

Please also let us know if you have any special requirements or would like us to make reasonable adjustments in order that you can get the maximum benefit from the training.

Full Course Catalogue

Workplace Skills

• Bid Writing Training
• Business Planning and Commercial Awareness
• Chairing Meeting Skills
• Negotiation Skills
• Effective Use of Time
• Facilitation
• Media Interviewing Training
• Minute Taking & Speed Writing
• Presentation Skills
• Project Management
• Report Writing
• Social Media
• Writing in Plain English

People Skills

• Assertiveness and Communication Skills
• Emotional Intelligence Using NLP
• Neuro Linguistic Programming (NLP)
• Personal Effectiveness
• Speed Reading and Mind Mapping

Management Skills

• Appraisal Skills and Performance Management for Managers
• Coaching Skills for Managers
• Conflict Resolution
• Disciplinary Investigations
• Disciplinary, Capability and Grievance Issues
• Drug and Alcohol Awareness
• Finance for Non-Finance Manager
• Managing Dispersed Teams
• Managing Sickness Absence
• Mindfulness for Managers
• Recruitment Selection & Interviewing
• Skills for Supervisors
• Developing Teams

Customer Skills

• Dealing with Difficult Phone Calls

Workplace Legislation

• Disability Awareness
• Diversity
• Enforcement Skills
• Regulation of Investigatory Powers (RIPA) Awareness Training

Social Care and Health

• Safeguarding People - Group 2/Alerter Training
• Modern Slavery

Health and Safety

• Accident and Incident Investigation
• Asbestos Awareness
• COSSH Principles and Practice
• First Aid at Work Qualification Training
• Lone Worker Safety First Training
• Manual Handling
• Risk Assessment for managers or assessors

Well being

• Adapting to change and dealing with difficult behaviour
• Keeping Well at Work
• Mental Health Awareness
• Mindfulness an Introduction
• Posture Training
• Stress Management

Career Planning

• Career Development
• Mid-Career Seminars
• Pre-Retirement Planning