The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018

How to apply

If you want to run a kennel or cattery you will need to apply for an animal boarding establishment licence.  Contact the environmental health team by phone, 01395 571517, or email  If renewing a licence you must give at least 3 months notice.


You will need to pay a fee for your licence.  Please make sure you are aware of how much this will cost.

 You'll need a credit or debit card to pay by phone

You'll need to provide details of your current insurance for the business

You'll need to send us a plan of the premises showing the layout and all structures

Any personal information which you provide will be held and used by East Devon District Council for the purpose of issuing you with a licence for animal boarding or breeding and on the basis of public task.

Who will receive or see my personal information? Your information may also be shared within East Devon District Council for the purposes of carrying out our lawful functions. Otherwise your personal information will not be disclosed to anybody outside East Devon District Council without your permission, unless there is a lawful reason to do so, for example disclosure is necessary for crime prevention or detection purposes. Your information will be held securely and will not be retained for any longer than is necessary. There are a number of rights available to you in relation to our use of your personal information, depending on the reason for processing. Further detail about our use of your personal information can be found in the relevant Privacy Notice which can be accessed here

 Following your application we will arrange for a vet/environmental health officer to inspect the premises.

The vet will send us their report and the licence will then either be granted and we'll send you your licence in the post or it may be refused or have additional conditions added to it.

If your application is likely to be refused or have additional conditions added we will contact you.

Renewing your licence

Each licence may be valid for one to three years, depending on the standard.  You will need to apply to renew your licence at least 3 months before expiry if you want to keep running the business.

What you can do if you haven't heard from us

It is in the public interest that we process your application before deciding if it can be granted.  This means that you'll need to wait for our decision before you start operating.  If after a month you haven't heard from us please contact us by email or telephone for an update.

What you can do if your application is unsuccessful

Please contact us to discuss why you have been refused a licence or if you think we have asked for an unreasonable condition.


If you are not happy with our decision, you can appeal to the magistrate’s court. A court may give directions on the issue of a licence or on any conditions imposed.