Questionnaire to be sent out to 3,000 randomly selected households in East Devon in June

Around 3,000 East Devon households will be asked to complete a survey over the next few weeks as part of the council’s ongoing priority to listen to the views of its local people.

The district council’s Viewpoint Survey will be dropping onto the doormats of the randomly selected homes from Thursday June 2, giving residents the opportunity to have their say about the services the district council provides.

The survey, which is sent out every two years, will ask a series of questions and the direct feedback of our residents will help the council measure how its services are performing now, and how they can be improved.

The views of our residents do make a difference to the services the council provides. For example, two years ago the council asked if improvements could be made to the recycling service. Through the Viewpoint Survey, residents said they wanted to be able to recycle more and the service should include cardboard and mixed plastics.

Following a trial collection of these extra items in two areas of the district recently, the council is now rolling out the recycling changes to all residents next year and the new recycling collections will include cardboard, mixed plastics and Tetra Pak too.

This year, the survey includes questions about responsible dog ownership, and the responses will be used to help plan the immediate future of this important service.

Council Leader Paul Diviani said that he hoped that those households who are sent the survey would take part.

The views of our residents matter enormously to us and give us a valuable insight into how people feel about what we do.

Not only do their opinions help us to continue to improve, they may also help shape the future of services too, just as the survey responses did two years ago for our recycling service.

Receiving feedback from our local people is central to the council’s core values of providing great services and working innovatively and we can only continue to do that if people tell us what they think.

As a thank you, all residents who complete the survey can enter a prize draw to win £100 of shopping vouchers. People completing the survey can also sign up on to receive the results of the questionnaire too and find out how the information will be used to improve the work of the council.

The questionnaire can be completed on paper or online and must be returned to the district council by Friday July 29, 2016.