East Devon District Council

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Policy Street name and numbering policy

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6. Criteria for assigning a new postal address

After getting a request for an address for property/properties which currently have no address we will first check for approved planning permission. If this has been granted then we will start the process to create a new address.

If the dwelling does not have Planning Permission

We will start the addressing process if the properties have been successfully assessed for Council Tax and as long as these properties have a secure mail delivery point.

We will not number properties without relevant planning permissions. Only dwelling names will be accepted. If an applicant fails to provide an acceptable dwelling name then a descriptive name will be issued. Such names can be changed later by the applicant following the standard procedure (this will incur our standard fee). The reason behind this is to ensure the numbering sequence of any street is not disrupted by additional properties which have not gained proper planning permission and therefore are likely to be subject to enforcement action, which may ultimately result in their removal.

Note: It may be necessary to number such a property (if it is situated on a numbered street) once planning permission has been granted.

Issuing an address to properties without planning permission will have no bearing on planning matters or be capable of being used in support of any planning appeal.

Under no circumstances will we grant an official address without either planning permission (for a business or residential premise) or an assessment for council tax or NNDR being in place. This includes agricultural and other land. We will not allocate a postal address purely for deliveries or satellite navigation systems unless there is a registered business on site with a secure delivery point. This conforms to Royal Mail policy and guidelines.

Holiday Lets

All holiday lets will eventually be added to our property gazetteer which forms part of the National Land and Property Gazetteer. They will be flagged as non-official and non postal in systems that generate mail. This is to assist emergency response and create a unique record for each property for future use.

We will only request an official address from Royal Mail where we have an operational requirement to do so or we believe the property is being used for permanent residency. Such addresses will have to meet Royal Mail's requirements for secure delivery points and we will inform our enforcement section about the believed change of use.

Providing Postcodes

When an approved address is agreed by all parties, Royal Mail will confirm a Postcode. The maintenance and any future changes to this Postcode are Royal Mail’s responsibility.

Address Locality

Localities within the official postal address are the responsibility of Royal Mail. Where applicants object to a locality name in their postal address, the Street Name and Numbering team will advise them to consult Royal Mail, who has a procedure laid down in their code of practice by the Postal Services Commission for adding or amending locality details.

We will however, remind applicants that postal addresses are not geographically accurate descriptions, but routing instructions for Royal Mail staff and they can and do contain names for villages, towns and cities that are several miles away.

Royal Mail does not have any authority to issue or confirm addresses. It is responsible for setting the post town and post code for a property. On occasions, Royal Mail may use a different locality detail for their ‘postal address’ to the one contained on our register. We will do everything we can to ensure consistency between our address and their postal address. However, we will where possible base our address on the geographical position of the property.