If we’ve missed your collection - rubbish, recycling, food waste or clinical waste - please let us know within 48 hours of the collection date and we will collect it over the course of the next two working days.

If you have not been able to tell us within 48 hours that we missed your collection, please call us on 01395 571515 and we can see how we can help.

Before you report a missed collection please wait until 5pm because the collection crew may still be out working.

Also check that: