6. How to appeal against our decision
If we send you a decision letter or a penalty notice about your Council Tax Support claim that you don't understand or you think is wrong, you can ask us for a more detailed explanation.
Contact us straight away if you want us to look at our decision again or you want to appeal against it.
If you are not happy with the detailed explanation, you have two months from the date we write to you to appeal directly to the Valuation Tribunal. Any appeal to the Valuation Tribunal must be made on an appeal form.