Guide An overview of Housing Benefit

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5. How to appeal against our decision

If we send you a decision letter or a penalty notice about your Housing Benefit claim that you don't understand or you think is wrong, you can ask for a more detailed explanation.

There is a time limit for this so please contact us straightaway on 01395 571770 or email
If you want us to look at our decision again, or you want to appeal against it, you must do so within one month of the date on the decision letter.

If you are not happy with the outcome of your more detailed explanation please tell us in writing and we will pass your appeal to the Tribunal Service.

  • Email
  • Write to Benefits,  East Devon District Council, Blackdown House, Border Road, Heathpark Industrial Park, Honiton, EX14 1EJ.