Jurassic Fibre

Jurassic Fibre continues to provide ultrafast fibre broadband across East Devon.

Jurassic Fibre is firmly focussed on making sure that East Devon has the best ultrafast fibre broadband in the country and it is now rolling out its network across East Devon.

Farringdon, along with Aylesbeare are just the latest villages to be connected, alongside Clyst St Mary, Clyst St George, Clyst Honiton, Ebford, Woodbury and Woodbury Salterton as well as the Greendale, Sowton, Airport and Hill Barton business parks.  By summer, Exton, Lympstone and Exmouth will be added to the network, which offers residential speeds of up to 1 Gbps and business speeds of up to 10Gbps.

Never has good connectivity been more needed. Telecommunications workers are designated as key workers and this allowed Jurassic Fibre to continue expanding its network and installing customers throughout the Covid-19 pandemic, subject to stringent safety controls being in place to protect its employees, customers and contractors augmenting its well established health and safety regime with additional measures including “social distancing” i.e. working 2 metres apart, and the use of Personal Protective Equipment to prevent the workforce and customers from getting ill or unwittingly spreading the virus, if asymptomatic.

Their installation at Farringdon’s LittlePod, the high profile natural ingredients company which won the Queen’s Award for Enterprise in 2018, is a great example of the use of these measures whilst still providing LittlePod with access to their 500 Mbps SmartBiz 500 package, replacing a broadband service that had struggled to deliver one hundredth of the new speed.

Once the installation was booked, the Service Delivery team asked LittlePod if they were comfortable with the team visiting their premises. They also carried out a detailed Risk of Infection questionnaire to ascertain if there was any risk to customer or workforce.  Questions were asked about any recent symptoms or if the customer was in the high-risk category.  The installation appointment would have been postponed at LittlePod’s request or if the Service Delivery Team thought there was cause for concern.

The Service Delivery team also ensured they used the Social Distancing Practices Template which helped them to monitor the level of compliance and demonstrate that they were actively managing this element of health and safety responsibility.   

Minimising contact is the one of the key safety controls and by travelling separately in their own vehicles to the installation site, not shaking hands with LittlePod’s personnel and requesting them to remain at least 2 meters (6ft) away from them,  the engineers were successful adhering to guidelines.  The other key safety control is Personal Protective Equipment (PPE) and the engineers wore gloves, protective overalls and protective shoe covers - all of which were disposed of at the end of the appointment.  Full-face masks, which are motorised air-flow masks, specifically bought and fitted for each engineer, were worn throughout and antibacterial spray or gel was used to wipe down the surfaces before leaving the property.

These safety measures are carried out with all customer installations, and owing to the simplicity of the initial survey and the Social Distancing template, the results have shown it to be really effective at getting the message down to the workforce and reinforcing this control, subsequently creating customer confidence.

East Devon will emerge from the Covid-19 crisis. Its recovery will be built around the success of firms such as Little Pod and underpinned by the presence of one of the most modern fibre to the premise networks in the UK that Jurassic Fibre will continue to roll out across East Devon and elsewhere in the South West over the coming months.