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Maintenance to the Council Tax , Business Rates and Benefits Connect portal

The Council Tax, Business Rates and Benefits self-service portal will be unavailable on Thursday 30th November from 7:00 to 10:00 due to planned maintenance.

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  2. Business rates
  3. Business Rates FAQ
  4. How is the Business Rate calculated?

Guide Business Rates FAQ

Show all parts of this guide
  1. What are Business Rates and when are bills sent?
  2. Why have you sent me a Business Rates bill when I don’t run a business?
  3. My rent is inclusive of Business Rates so why do I get a bill?
  4. My landlord said I wouldn’t have to pay rates, why have you sent me a bill?
  5. How is the Business Rate calculated?
  6. What is a rateable value & how to search for them
  7. What do I do if I think my property’s rateable value is wrong or my property is not fit for use?
  8. I have appealed to the Valuation Office Agency to reduce the rateable value of my property, do I still have to pay?
  9. The description of my property includes the words “and premises”; am I also being billed for the domestic part of the building?
  10. What is the “transition” shown on my bill?
  11. How can I contact the Valuation Office Agency?
  12. Are there any rate reliefs, discounts or exemptions available?
  13. What happens if my property is left empty?
  14. I work from home; do I have to pay Business Rates?
  15. Why do I have to pay separately for the removal of business refuse?
  16. What happens if I have problems paying?
  17. What happens if I do not pay as requested?

5. How is the Business Rate calculated?

Read more about how business rates are calculated?

  1. Back
    My landlord said I wouldn’t have to pay rates, why have you sent me a bill?
  2. Next
    What is a rateable value & how to search for them

When this content has been updated

Last updated 19 February 2022

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