Guide Business Rates reliefs and reductions information Show all parts of this guide Small business rate relief Empty property relief Charity rate relief 2023/24 Retail, Hospitality & Leisure (RHL) Relief Local discretionary rate relief and Hardship relief Sports club relief Rural rate relief Relief for non-profit making organisations Local newspaper rates discount Transitional relief Public Lavatories Rate Relief Heat networks rate relief Supporting Small Business Rates Relief (SSBR) 11. Public Lavatories Rate Relief The Public Lavatories Act 2021 provides 100% rates relief for separately rated public toilets.