Guide A guide to rates relief and reductions

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6. Hardship relief

We have the discretion to remit all or part of a business rates bill if the occupier is expecting financial hardship.

How to apply

Please email or write to:
Business Rates
East Devon District Council
Blackdown House
Border Road
Heathpark Industrial Estate
EX14 1EJ

Your letter should include:

  • the reasons for your application
  • details of your business
  • details of the benefits/services your business provides to the local community

You should also enclose a copy of your latest audited accounts with your application.

If you have not already done so, you should also make an appeal to the Valuation Office Agency (VOA) for a temporary reduction in your rateable value.