Guide Overview of Business Rates

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2. Rateable values and appeals

The Valuation Office Agency (VOA), not the Council, has responsibility for compiling and maintaining a rating list showing the rateable values of non-domestic property in England & Wales.
The rateable value is normally the VOA estimate of a property’s open market rental value on a set date (1 April 2021 for the 2023 rating list). 

The valuation of pubs & licensed premises is based on the annual level of trade that a pub is expected to achieve if operated in a reasonably efficient way.

Non-domestic property valuations are available on the VOA website.

If you think the rateable value of your property is wrong then use the VOA’s Check, Challenge & Appeal process, Please do not contact us as we will only ask you to contact the VOA.
The VOA does not usually change your rateable value if your property is in a state of disrepair but there are exceptions to this.

Be wary of rogue rating agents. If you want an agent to manage your business rates, use the VOA’s checklist to choose one. Don’t let an agent choose you.