5. Nappies and incontinence pads
- 18% threw away nappies or incontinence pads.
- 19% of those throwing away nappies or incontinence pads said it caused them problems (3% of all 587 people surveyed), mainly the smell and that they fill up the wheelie bin so quickly. Of those that did have a problem, 25% contacted us to let us know about their problems. The 75% who didn’t contact us mainly said it wasn’t a regular problem, not a problem yet and said a smell isn’t a serious problem.
What we are doing about what you told us in this section:
We have a three stage process in place to help anyone struggling to dispose of nappies or incontinence pads as these are normally placed in the wheeled bin for collection.
- Stage one, these items should be double wrapped and placed in the wheeled bin to avoid smells.
- Stage two we will support residents to minimise their waste and provide bigger bins if required.
- Stage three if there is still a problem we can provide a fortnightly collection for nappies or incontinence pads.
This process of support has worked well as few people have had a regular problem and no one has needed bigger bins or a separate collection to date.