Guide Cranbrook Community Questionnaire 2016

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4. Results and feedback from the 'Travel' questions

  • 46% of households have one car or van, 44% have two and 7% have three.


  • 75% most regularly travel to and from work by driving or sharing a car or van, 11% by public transport and 6% by walking or cycling.
  • 67% most regularly travel to and from leisure time by driving or being a passenger in a car or van, 12% by public transport and 17% by walking or cycling.
  • 92% most regularly travel to and from food shopping by driving or being a passenger in a car or van.
  • 64% most regularly travel to and from non-food related shopping by driving or being a passenger in a car or van. 26% use public transport and 2% walk.


  • When asked what would make them walk, cycle or take public transport more the most popular answer was to make public transport cheaper, followed by more frequent trains and buses and later and earlier public transport. Some people also said nothing would make them do this more.


  • Postcodes / locations of workplaces were collected, this anonymised data will be used by Devon County Council. 74% of respondents that work leave Cranbrook to go to work between 5am and 9am.

Devon County Council’s response to these results:

 The travel questions highlight some clear characteristics of Cranbrook. There are three main points:

  • Proportion of journeys made by public transport (11%) is one of the highest recorded in towns in the area (only behind Exeter and Dawlish, who are at 12%).
  • Only 2% of residents of Cranbrook walk to work. In other towns this figure is typically 15-25% and probably reflects the current lack of town centre and small businesses in the town, which will develop over time. Once there is more employment in Cranbrook we would expect more people to walk to work.
  • Car driving levels are high, but perhaps unsurprising at this stage where Cranbrook has only 4,000 residents and a number of facilities, including town centre, are yet to be delivered.

The survey results provide the county council with useful information on travel patterns. We’ll use them to support targeted interventions. We’ll also use them in talks with public transport providers when we discuss how they can refine their operations to better suit the needs of Cranbrook residents.

To improve sustainable travel, we are currently investigating options for a new cycle route alongside the railway towards Exeter. We’re also looking at initial designs and a business case for options to improve the frequency of trains between Exeter and Honiton (calling at Cranbrook). The results will also provide useful information for discussions with bus operators about future improvements to bus services to the town.

The survey data also provides a unique opportunity for seeing how travel patterns from a new town develop and change over time.