Guide Viewpoint Surveys 2016

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4. Wellbeing and safety questions results and feedback

  • 47% are satisfied with Housing and Council Tax benefit. This compares to 53% in 2014.
  • 46% are satisfied with Housing advice and housing services. This compares to 50% in 2014.
  • 87% consider that they are able to trust food hygiene when eating out. This compares to 87% in 2014.

Comments relating to well being and safety

  • There were 18 comments about housing benefit and council tax benefit. 6 stated they want lower council tax, four stated there was no benefits help available for their family and four stated that benefits were excessive.

Although we administer Housing Benefit it is a national scheme where the rules on how much financial help people can receive towards their rent costs is set out in legislation.

In terms of council tax, East Devon’s element is still the lowest in Devon and amongst the lowest in the Country. The council takes just 8p in every pound of the total council tax bill with the rest of the money going to Devon County Council, Devon and Cornwall Police, Devon and Somerset Fire and Rescue Service and your town/parish Council.

  • There were only 17 comments about housing advice and housing services. 11 of these mentioned that more affordable/ council homes should be built and four stated that only locals should be given council homes.

The Council fully supports the sentiments around local homes for local people and this is set out in the Council Plan. The Council and our housing association partners have produced some 989 new affordable homes over the last five years. We know we need to maintain an ambitious programme of new homes for rent and low cost home ownership to meet the needs of local people.

We have a modest Council new build/acquisition programme and are lobbying local government to change the rules that restrict our ability as a council to provide more new affordable homes.