Guide Coronavirus related FAQs for Benefits and Council Tax

Show all parts of this guide

13. How long is it going to take to process my claim for Housing Benefit, Discretionary Housing Payment and Exceptional Hardship?

We are currently experiencing a high demand on our service and are working hard to ensure that we get back to you as soon as possible.

Please do not ring us for an update unless you have not heard from us within 7 working days.