Guide Coronavirus related FAQs for Benefits and Council Tax Show all parts of this guide I need you to stop recovery action against me My Direct Debit is due to be taken but it will bounce Am I entitled to a Council Tax discount or exemption? I’m self-isolating but I normally pay my Council Tax at the Post Office? What about properties that are part businesses – for example B&B’s? I’m employed or self-employed and have fallen ill with COVID-19? I have lost my job. What should I do? Have the government waived Council Tax payments during this period? I am receiving Council Tax Reduction. How do I get the £150 off my bill? I don’t know what my employer is going to pay me I am self-employed and can no longer work or my income has been temporarily reduced Will my self-employed earnings be disregarded from Housing Benefit? I’ve lost my job/my hours have reduced and I can’t afford to pay my Housing Benefit overpayment. How long is it going to take to process my claim for Housing Benefit, Discretionary Housing Payment and Exceptional Hardship? I can’t get my documents to support my claim to you. Can I get help through a food bank? Who else can I get advice from? I've heard there is additional financial support due to COVID-19 6. I’m employed or self-employed and have fallen ill with COVID-19? Please check gov.uk to see what you may be entitled to.