This application form is for you and your household to claim any extra help that we can provide. This could be delaying your Council Tax payments, financial support through a Discretionary Housing Payment (DHPs) & Exceptional Hardship Fund (EHF) and other help with essentials such as shopping vouchers.
This form has been updated to include the Department for Environment, Food and Rural Affairs (DEFRA) and Devon County Council Hardship Fund.
Please answer for your household; for example, if you have been made redundant but your partner is still employed, please include this information in the last section on the form called "Please give a brief explanation". This will make sure any help you may be entitled to is not delayed.
We are currently experiencing a high volume of work, meaning there may be a delay in our response. We are trying our best to make contact within 2 working days of the form being completed.
Please complete the online form by clicking on the blue start button.
Start the journey
More info about the journey
- Your post code
- Council Tax account number - starts with 60 - you can get this from your Council Tax bill
- Benefit reference number - starts with 500 - you can get this from your Council Tax Reduction or Housing Benefit letter
We aim to process your application within 5 working days and will be in contact to let you know the outcome. This may be a bill or letter and could take a further 2 days to arrive.
To get a faster reply, sign up to our online services where you can view your bills and letters.
You have to apply online.
If you need help please call the Council Tax team on 01395 517446 or Benefits team on 01395 571770.