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As the situation with the outbreak of Coronavirus (COVID-19) evolves, the council's main priority is to ensure the services which are important to you, continue as efficiently as possible. 

The council is taking advice from Public Health England (PHE), the Department for Health and Social Care and the Ministry of Housing, Communities and Local Government as decisions are being made. 

This page will be regularly updated with any service changes.

Office Closures

Our offices at Exmouth and Honiton are currently closed to the public.

We want to reassure our residents and businesses that while our main offices at Honiton and Exmouth are closed to help prevent the spread of Coronavirus, we are open and you can call us on our main number - 01404 515616 - where you can talk to our officers and arrange face to face appointments.


Information about all our services is also available below:

Council Tax

In response to the Coronavirus outbreak, the Government has announced details of a hardship fund for people in receipt of Council Tax Reduction (Support).

See our Council Tax pages for more information. 

Recycling and waste

Recycling centres to open for essential use only

Devon County Council is reopening its recycling centres for essential use only from Monday 11 May.

East Devon recycling and waste service

The impact of coronavirus is affecting this service and we apologise for any inconvenience this may cause.

If we are unable to collect please leave your containers out for one or two days as we catch up.  Information about changes to the service is being updated daily and includes extra measures you need to take if your household is affected by Coronavirus.

Kerbside collections of textiles from green recycling boxes will restart from Monday 28 September. As the textiles and shoes you recycle are reused, we need the best quality items you can provide. We also need the items to be securely bagged and put into your recycling box with the lid fitted. This helps keep your donations clean and dry and preserves the value and condition, so they can be reused.

Check our guide on managing waste at home, at this time.

Any waste materials that you come in contact with will need to be handled carefully before they are collected to help prevent further spread of the virus.

Planning

The planning service are continuing to process applications as much as possible within the current restrictions so if you have an application or other work pending with us then we are still considering it and will make a decision as soon as we can.

Further information can be found on our planning pages

Ways to pay

Although we are still open for business, our office closures means that the ways for people to pay have been updated. 

Please view our guide on how to pay for council services.


Full A-Z:

Beach Huts

Our beach hut season started again on July 4, 2020. More information can be found on our Beach Huts pages.

Building Control

East Devon's Building Control Services remain open for business and we are working hard to ensure any disruption is kept to a minimum.

The Building Control pages will provide full information on how to submit regulation applications during this period. 

Business Rates and Business Grants

Follow guidance on helping your business and the support available to you. 

Car Parking

We are offering free parking to NHS staff, Social Care staff and volunteers in all EDDC pay and display car parks.

Community and volunteers

The community groups of East Devon have been helping to support residents through the Coronavirus (Covid-19) situation.

Our community and volunteer pages now have the contacts for your area.

Check out our volunteering top tips.

Environmental Health

We understand that businesses may look to change their business model and diversify in order to maintain their business during this time. Please see our Food and Hygiene pages for more information.

Events

East Devon District Council is extending the cancellation of all permissions to hire land.  Although no one knows for sure how long the current lockdown will last, we would encourage you to rearrange your event to a later date.

Housing, rental information and Homelessness

For the latest information on how COVID-19 is affecting our Housing Services, please see our Housing Update pages for more information. 

Private water

Due to the exceptional risk posed by COVID19 to customers and staff, we've suspended routine private water sampling and risk assessment until further notice. However, if your sample is urgent we will consider requests on a case-by-case basis. In these circumstances or for general queries, please contact us on: 01395 571572 Email: pshousing@eastdevon.gov.uk

If you’re a person responsible for a private water supply, we recommend that you take additional measures to help ensure that your water supply remains wholesome during this period. You'll find more information our Private Water page.

Grants and Funding

There are a number of grants available for East Devon communities that will provide support during the Coronavirus outbreak. 

Licensing

What to consider for reopening of a licensed business.  See the licensing pages for more information.

Funerals can still take place in line with the government’s request for social distancing and protection of those in high risk groups. A risk based approach to attendance is encouraged.

Funeral directors are now encouraged to use online electronic burial bookings. More information can be found on our cemeteries pages.

Parks, Gardens and Recreation

East Devon has made the decision to open our parks, as per government advice.

See our parks and gardens pages for full guidance. 

Regeneration projects

Queen’s Drive Space reopened on Monday 13th July, with the play park, food traders and bar all now open. It has though been decided that events will not take place on site this summer. 

Phased opening of Sideshore – Exmouth’s new watersport centre
Local developer Grenadier have announced a phased opening of the new Exmouth Watersports centre, Sideshore, this Autumn.
The phased launch will see local operator Edge Watersports opening first.

Wild East Devon

Our Wild East Devon pages will provide further information about our nature reserves, all ten of which have remained open and operational during the Coronavirus pandemic. 

We have now resumed limited volunteering sessions and our outdoor events programme has restarted offering guided tours of Seaton Wetlands, willow weaving courses and much more.

Thelma Hulbert Gallery

Thelma Hulbert Gallery has reopened with the exhibition: ARTIST ROOMS Richard Long Being in the Moment.

The gallery has reconfigured the visitor experience to ensure the safety of visitors and staff following government guidelines.

The gallery’s new opening hours are Thursday to Saturday, 10am to 5pm.

Groups of up to five people can book a guided tour of the current exhibition (up to 45 minutes). Six tours will take place each day.

Sidmouth Manor Pavilion

The Manor Pavilion Theatre and Arts Centre, including the Box Office is closed until further notice.

If you have purchased tickets for an upcoming performance that is due to be cancelled please be reassured a full refund will be made.