Guide East Devon residents Coronavirus update - 1 May 2020

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7. Broadclyst Parish Community Support Scheme

Broadclyst Parish Council activated its Emergency Plan on 16 March and has now set up a Community Support Scheme to help residents of the parish of Broadclyst during these unprecedented times.


They have 110 volunteers, with volunteer area co-ordinators in place across most of the parish, which covers 25 square miles! The volunteers can help with shopping, medicines, exercising pets, posting mail, and even just being a friendly voice at the end of a phone.  They’ve received £495 of funding from the Devon County Council and East Devon District Council Covid-19 Prompt Action Fund to help pay volunteers fuel costs.  

Community Engagement

  • 2,500 flyers were printed and distributed across the parish to make sure everyone was aware of the Community Support Scheme.
  • The parish council’s website has a dedicated page for all sorts of useful information and advice, as well as online forms to register as a volunteer or ask for help
  • Their Facebook page shares national and local updates as well as promoting the local scheme
  • A Covid-19 special Broadsheet (the parish’s newsletter) is being prepared, containing lots of help, advice and sources of information.

In addition they are:

  • Working with Broadclyst Village Shop and Post Office to co-ordinate a home delivery scheme. Volunteers are also going to supermarkets for things that can’t be found locally.
  • Working with Exeter Foodbank to arrange and deliver emergency food parcels to parish residents who have no or little food or no money to buy food. They can also provide supplies of nappies, baby wipes and toiletries to families in food poverty.
  • Working with Broadclyst and Cranbrook pharmacies to arrange volunteers picking up and delivering prescriptions.
  • Using different methods of keeping in touch with residents and of residents keeping in touch with each other. One rural hamlet with 8 households message each other daily to make sure they’re all ok and have everything they need.
  • Making use of counsellors offering online / phone advice to people that need it.
  • Promoting their Broadclyst Fund, both asking for donations and making grants to individuals and organisations within the parish that need financial help.
  • DBS checking all volunteers currently allocated to households (the Parish Council is registered to raise and validate its own checks, which is not only quicker and easier but keeps the pressure off principal authorities).

To get in touch with Broadclyst Parish’s Community Support Scheme please use the online forms on their website or email: or call 01392 360269.