Guide East Devon residents Coronavirus update - 12 June 2020

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4. Local residents say thank you to the Housing Repairs Team

The Housing Repairs team (EDDC tenanted accommodation) have been working hard over the past few weeks to deal with the backlog of non-essential repairs that has built up over the last few months.

We have been working closely with our Contractor to ensure a plan is in place that will ensure we deal with the backlog as efficiently as possible and to align expectations of residents so they are clear on what to expect. We have carefully assessed health and safety requirements to ensure our contractor is supplied with all the relevant PPE and on each and every visit, additional checks are in place on every visit to ensure the safety of residents as well as our operatives.

We appreciate residents may have been reluctant to call in with repair requests over this period but would encourage contact as soon as possible even you don’t consider the repair to be urgent. Our Housing Repairs team can be contacted through repairs@eastdevon.gov.uk or on 01395 517458.

It has been a challenging time and we have been hugely appreciative of residents understanding that on occasions repairs are taking longer than usual. We received this lovely comment from a Lympstone resident ‘

Please can we therefore offer our sincere vote of thanks to East Devon District Council Repairs for all of their help and support . Our sincere thanks to your main contractor; Ian Williams and to your helpful receptionist. A Special Vote of Thanks to the gentleman operative who attended my sheltered EDDC Council home. Thank you all for working so hard for us during this Covid-19 crisis and for all of your efforts, which are very much appreciated and valued.