Friday 27 March 2020

Business information

Our business newsletter has been sent out to residents. it can also be read in text form on our website. 

The business pages also contain information on support for the self-employed

Closure of public toilets, parks, gardens, play areas and beach huts/beach hut sites

The Council has made the decision to close the following to help restrict the spread of Coronavirus: 

  • public toilets
  • parks, gardens and play areas
  • beach huts/beach hut sites

Action was taken following government advice as well as monitoring other authorities’ responses.

Many councils have taken the same decision to help the Country’s response to the virus as simply people were not respecting the social distancing advice.

Beaches, nature reserves and some other un-gated public spaces remain open for people to take exercise.


We are no longer booking in routine repairs from today, and will only be able to carry out emergency repairs after Friday 27 March.

Please only contact us if a repair is a genuine emergency, such as loss of electricity, water or heating.

More information be found on our repairs and maintenance page.

Recycling and Waste

Two rounds not deployed in the following areas: West Clyst, Stoke Canon, Poltimore and Broadclyst. Please leave containers out for a collection tomorrow, Saturday March 28. 

See the Recycling and Waste updates pages for further updates.

Thursday 26 March 2020

Construction paused at Sideshore development in Exmouth

Grenadier and local building contractors, Devon Contractors Ltd, have confirmed they have temporarily paused work at the Sideshore watersports centre development in Exmouth.

More information can be found on our Regeneration projects page.

Community and volunteering

Check out our top tips for volunteering during this period.

Car parking 

East Devon District Council is offering free parking to NHS staff, Social Care staff and volunteers in all EDDC pay and display car parks during the coronavirus outbreak. Parking charges will be lifted for these important key workers who are being asked to display a note with an appropriate form of identification on their windscreen. The council has already announced that it will extend its winter offer of all day parking for £2 until midnight each day and is not bringing in its usual car park charging tariffs from April 1. Both measures will be reviewed in late May. See Parking offers page.

Housing Allocations

Our Housing Allocations team are providing regular updates on their service during the Coronavirus outbreak. 

Recycling and Waste

The Salvation Army has closed its textile re-use operations. This affects our textile collections so please keep your textiles & shoes at home until further notice until we can resume normal service.

Please see our Recycling and Waste updates box for the latest collection information in your area.

Wednesday 25 March 2020

Community and volunteering

Offering to cook a meal for a neighbour or friend during this difficult time is a very friendly thing to do.

Follow our guide on how to do this safely during the Coronavirus pandemic.

Community Grants

There are a number of grants available for East Devon communities that will provide support during the Coronavirus outbreak. 


The UK Government has also launched a GOV.UK Coronavirus Information service on WhatsApp.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

Recycling and Waste

Textile collections suspended

Following Government guidance, the Salvation Army has had to shut down its textile re-use operations.

This affects our textile collections as the textiles and shoes that we collect at kerbside are normally taken by The Salvation Army for re-use. So for the time being, we are no longer able to collect your textiles as part of your recycling collections. If you have any textiles that you want to recycle, please keep them at home so that we are able to collect them when we resume our textile collections.

If you inadvertently put textiles in your recycling box during this period, we have asked our crews to leave them behind in your box so that they can be kept at home for future collection and re-use.

We will return to collecting your quality textiles and shoes as part of our weekly recycling collections as soon as we can and will put out messages once we are able to restore this part of our recycling service.

Please see the Recycling and Waste pages for today's updates on collections.

Council Tax

In response to the Coronavirus outbreak, the Government has announced details of a hardship fund for people in receipt of Council Tax Reduction (Support).

See our Council Tax pages for more information. 

Government information on businesses currently operating

The Government has given guidance on the businesses that can remain open during the outbreak and those that must remain closed as part of the social distancing measures.

Advice is also given for those who work in people’s homes, for example by tradespeople carrying out repairs and maintenance. See our Businesses currently operating and those that must remain closed page.

Tuesday 24 March 2020

Advice for private water supply holders during the COVID19 Crisis

Due to the exceptional risk posed by COVID19 to customers and staff, we've suspended routine private water sampling and risk assessment until further notice. However, if your sample is urgent we will consider requests on a case-by-case basis. In these circumstances or for general queries, please contact us on: 01395 571572 Email:

If you’re a person responsible for a private water supply, we recommend that you take additional measures to help ensure that your water supply remains wholesome during this period. You'll find more information our Private Water page.

Closure of parks, gardens, play areas, public toilets, beach huts/beach hut sites

We've closed the following facilities to limit social interaction and to reduce the risk of spreading the coronavirus infection:

  • Play areas
    Parks and gardens
    Beach hut and beach hut site provision
    Public Toilets

Where sites can’t be closed, such as at our beaches and nature reserves, we're reminding people to respect the Government’s social distancing and hygiene guidance:

  • Stay at home
  • No public gatherings of more than two people in public – excluding people you live with
  • Stay at least 2 metres apart
  • Wash your hands more regularly

More information about the closure of all non-essential premises can be found on the government’s website.

Suspension of green waste and bulky waste services

We've suspended our green waste and bulky waste collections in order to focus our available resources (drivers and loaders) on high priority services, such as waste and recycling collections. Normal service will be resumed when the current situation improves.

We are not able to take any new green waste subscriptions. Existing green waste customer are being asked to renew their subscription when it expires. The council is planning to move all green waste subscription renewal dates to a time period that will match the service suspension period. This will need to be open ended at the moment. The council will add the current suspension period to the subscription period when the service is resumed, so customers will get a full 12 months of collections.

Bulky waste collections are suspended until further notice and the council is not able to take any further new collection bookings. However, if you have a collection already booked East Devon will make the collection as arranged.

For more information visit the East Devon recycling and waste pages.

There is more helpful advice on ways you can reduce and manage waste at home on East Devon's Managing your waste at home. 

Dog Bins

Please see our Recycling and Waste pages for the latest information on East Devon dog bins.

Recycling Centres

Devon County Council have decided to close all recycling centres. Check their website for more information. 

Check our new guide on managing waste at home, especially during this period.


The guest bedrooms and community centres are currently closed until further notice due to Coronavirus. Please see our page on living independently at home with support for more information.

Stay at home

The government has released its latest guidance on staying at home: 

You should only leave the house for one of four reasons:

  • Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible.
  • One form of exercise a day, for example a run, walk, or cycle - alone or with members of your household.
  • Any medical need, or to provide care or to help a vulnerable person.
  • Travelling to and from work, but only where this absolutely cannot be done from home.

Monday 23 March 2020

Business rates

Nurseries on Ofsted’s Early Years Register have now been added to the list of premises that will receive 100% business rates retail relief from the Government. 

Food businesses

East Devon has given advice is for existing food businesses looking to introduce takeaways and delivery options where they have not done so before.


Please see our latest guidance on Funerals and Cemeteries during the Coronavirus pandemic. Funeral directors are now encouraged to use online electronic burial bookings.

Toilet and parks/gardens closures

In response to the Government's social distancing guidance, as of today we're closing all our public toilets, play parks, parks and gardens where gates can be locked, such as Manor Gardens and Connaught Gardens. Beaches will stay open, but we'll be putting up social distancing signage reminders.

Waste and Recycling

Green waste collections are suspended until further notice. We are not able to take any new green waste subscriptions. Please see our Waste and Recycling pages for further information. 

Beach Huts

East Devon District Council has taken the decision to close all beach huts from Monday 23 March 2020, this is following on the Governments advice on social distancing due to Coronavirus (COVID-19).

Queen's Drive Space

It has been agreed today that Queen's Drive Space on Exmouth Seafront will remain closed until further notice, this is following from the Government's advice on social distancing due to Coronavirus (COVID-19)

Friday 20 March 2020

We have released our weekly updates: 

East Devon Residents update

East Devon Business update