Friday April 3 2020

Sidmouth Folk Festival

Sidmouth Folk Festival 2020 has been cancelled. See our Street Trading pages for more information.

Recycling and Waste

See our Recycling and Waste updates page for more information.

Mental Health and Wellbeing page

A page on providing advice and support on your mental health and own wellbeing during this time has been added.

Support for disabled people

A joint statement from Justin Tomlinson MP, Helen Whately MP and Vicky Ford MP outlines how the government plans to support disabled people, their carers, and their families during the coronavirus outbreak.

Recycling and Waste

Recycling, waste and food waste scheduled collections scheduled as normal.

Support for Domestic Violence victims

Guidance has been published to support victims of domestic violence during the Coronavirus outbreak, including where to get help and information on ​safe-accommodation settings​.

Tuesday March 31 2020

Landlords, Agents and Tenants

The Government has issued advice on self-isolation and social distancing for landlords, agents and tenants during the Coronavirus pandemic.

Warning of scams

Devon, Somerset and Torbay Trading Standards Service has issued a warning to local residents and businesses to be aware of fraudsters who are trying to exploit fear and uncertainty surrounding COVID-19. There's been an increase in scams that include counterfeit medical kits that claim to prevent or cure the disease and fake online coronavirus resources which can contain damaging software. Counterfeit goods such as hand sanitiser, face masks and swabbing kits are also being widely advertised online.

Financial scams, both online and by telephone, have also increased as criminals seek to take advantage of the financial uncertainty many people and businesses face due to the coronavirus. Check our Beware of scams page for useful links and more information.

Recycling and Waste

Recycling, waste and food waste scheduled collections scheduled as normal.

Monday March 30 2020

Request Financial Support

You can now request financial support if you have been affected by the Coronavirus outbreak. Please check our Council Tax and Benefits Coronavirus FAQ page for more information.

Mobile Support

East Devon's Mobile Support Officers are increasing their contact with tenants of our sheltered housing during the Coronavirus epidemic. 

Supporting vulnerable tenants who live in our sheltered accommodation is a priority area for us and we will continue to offer support throughout the period of the Coronavirus epidemic.

To protect our customers and Mobile Support Officers we are not currently visiting tenants in their homes unless this is absolutely necessary, but to make up for this we are contacting them by telephone more frequently than we would normally. 

Paying your rent

If you are a vulnerable person and are unable to get out to pay your rent or charges due to Coronavirus, please contact Housing Rental on 01395 517444 to discuss options of how to make payments.

​East Devon District Council Coronavirus Community Support Hub​​

The East Devon District Council Coronavirus Community Support Hub is now open to help local residents, communities and organisations access information and support, or volunteer their time and resources to help their local community.

You can call our hotline or complete our online form giving us the details of the support that is needed. 

Repairs and maintenance

Our gas servicing procedures have been updated during the Coronavirus outbreak. See our Repairs and maintenance pages for more information.

If you have a genuine emergency repair (such as loss of electricity, water or heating) you can contact us on 01395 517458.

Public Sector Housing

The Government has issued advice for renters during the Coronavirus pandemic.

See the East Devon landlord and tenant advice page and GOV.UK for more information.

Recycling and Waste

Please help our crews - we are collecting much higher than normal amounts of waste and recycling as everyone is staying at home under Government guidance.

If you are taking the opportunity to have a household clear out or are producing much more recycling at home than normal it would help our crews if you can store some of the dry materials and put it out for collection over a number of collections.

Our crews are working very hard to maintain your collections in these difficult times and this would help them greatly.

See the Recycling and Waste pages for further updates. 

East Devon updates