If you’re clinically at very high risk (shielded) or vulnerable in the Coronavirus pandemic you may be worried about getting prescriptions. However, you have options.
From 1 August, the government will pause shielding unless the transmission of Coronavirus in the community starts to rise significantly. Support from the National Shielding Service including medicine deliveries will stop. So this will no longer be an option.

NHS guidance is that where possible, you could ask trusted friends or family members to collect items from the pharmacy. 

Where that isn’t possible:

  • Talk to your regular pharmacy and ask them if they can deliver your prescriptions. If they can deliver, you might have to pay a delivery charge depending on the pharmacy. Please talk to your regular pharmacy if you have any concerns about getting your prescriptions – they may be able to put you in touch with other options.
  • If your regular pharmacy can’t help you, talk to other pharmacies in your local area to see if they can help you.
  • NHS Volunteers can collect and deliver prescriptions to very high risk (shielded) and vulnerable people. You can call 0808 196 3646 between 8am and 8pm to access the service.
  • Some local voluntary and community groups might be able to collect and deliver prescriptions to you. Find out what groups exist in your area.