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Guide Council plan 2016-2020 text only version

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14. How we go about our work


Our values influence the way we work and are there to help sum up what we stand for. These are:

• Great services and great service – first time, every time

• Innovative, always improving

• Open, clear and transparent

• One council team

Behaviours Framework

The way we work is also informed by our Behaviours Framework which sets out the behaviours that we value.

Every officer has regular one-to-one reviews as well as an annual performance review which looks in detail at how well they have delivered against their objectives and how well they have demonstrated the behaviours that we value. These make East Devon District Council a place where people want to work.

These are:

• Simplicity in communication

• Systems thinking and excellence in service delivery

• Trust and respect

• Accountability

• Working together

• Excellence in leadership

Managers and officers

Following feedback from our staff engagement surveys, our managers have signed up to our Managers’ Charter and our Managers’ Commitments so that we can help ensure that our managers continue to live our values and foster a great culture.

The organisational development team has arranged for specific training for ‘commercial thinking’ and ‘managing dispersed teams’ to be put in place for officers to help deliver this Council Plan.