3. Council Tax FAQs
Popular questions about Council Tax.
- I have been affected financially by COVID-19
- I've forgotten my user name/password for my online account. How can I get it reset?
- Why does my bill say that I owe money not included in this bill?
- How can I pay my Council Tax?
- What does Council Tax pay for? Who to speak to about the police/fire/parish charges
- Who can I speak to regarding the police/fire/parish charges?Who is my District Councillor?
- How do I contact my Parish Clerk?
- Are there any Council Tax discounts or exemptions available?
- My property is empty, why do I have to pay Council Tax?
- How much is my next Council Tax instalment?
- Can I pay my Council Tax over 12 months? My bill shows 10 monthly instalments
- What is the Council Tax premium?
- I am experiencing financial hardship due to the coronavirus and have Council Tax to pay - what can I do?
- Why do I have to pay my Council Tax on certain dates?
- How can I tell you that I am moving?
- Can I pay at the bank without a giro slip?
- Is there a fee to pay at the Post Office or Payzone?
- My Council Tax band is too high, what can I do about it?
- What is the Council Tax band of a property in your area?
- I have an issue with the roads. Who can I report it to?
- How is the Council Tax spent?
- Who is responsible for paying Council Tax and what if my bill is wrong?
- Council Tax scams
- What is the Adult Social Care element used for?