Our customer services team are here to ensure you get the help you need when you contact the council.

In November 2019 we:

  • answered 9377 phone calls
  • replied to 1971 emails
  • welcomed 771 visitors at reception at Honiton.
  • welcomed 723 visitors at reception at Exmouth Town Hall
  • and spoke to 279 customers via our online webchat service

We try to solve your problem at first point of contact.  We can help you to:

  • report any problems with your bin collections
  • information a council parking permit
  • report litter and fly-tipping
  • report a lost, stray or aggressive dog
  • request street cleaning
  • report problems with public toilets
  • report damaged or missing street name signs

If we can't help you ourselves, we will put you through to the right person who can.