6. Reminders and Canvasser visits
If your form requires a response, and we don't hear back from you, we will be required to get in touch with you again. This could be by another form being sent to your property, or if we have contact details on record we may call you to get a response.
If we still don’t hear from you after the reminder, we may be required to send a canvasser to knock on your door to ask to complete the form in person. This action can be avoided by completing the form as soon as possible after you have received it.