If you are experiencing a problem with litter in your area please let us know. We will assess the problem and clear litter from public land. If the litter is on private land, removing the litter is the land owners responsibility.
When reporting litter we suggest you download the What3Words app; this means we can now respond to exact locations in very rural areas or in a town environment to find the issue to be dealt with.
The app helps us to find the exact location of the litter by giving small areas 3 unique words. When giving details of the location in our online form, please use the 3 words generated by the app in the location details box.
Our teams have been trialling What3Words and have found it very successful so far, they have found it saves time and enables them to find the litter more accurately, the first time.
All the emergency services in Devon and Cornwall are now also using the app as a back up to their other location finding systems, so you may find the app useful in future too.
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Please let us have as much detail as possible, including:
- The location, we suggest suing what3words
- An estimate of the amount and type of litter
- if it is regular occurrence or a one off
Any personal information which you provide will be held and used by East Devon District Council for the purpose of reporting litter. Your information may also be shared within East Devon District Council for the purposes of carrying out our lawful functions. Otherwise your personal information will not be disclosed to anybody outside East Devon District Council without your permission, unless there is a lawful reason to do so, for example disclosure is necessary for crime prevention or detection purposes. Your information will be held securely and will not be retained for any longer than is necessary. There are a number of rights available to you in relation to our use of your personal information, depending on the reason for processing. Further detail about our use of your personal information can be found in the relevant Privacy Notice which can be accessed here.
If it is on our land we will clear the litter as soon as possible. If it is regular problem at this location we will investigate the options for example, is a litter bin needed?
You can also phone us on 01404 515616 or email firstname.lastname@example.org