As our offices are now closed, if you have any queries relating to Housing Allocations please email us at or call us on 01395 517469.

Home visits

Although most work is continuing as usual during the Coronavirus (COVID-19) pandemic, we are significantly reducing the amount of home visits we are carrying out.

Mutual Exchanges

We have suspended any new mutual exchanges for the foreseeable future.

Devon Home Choice

Please note that due to the restrictions in place due to the Coronavirus there will be a limited number of properties listed on Devon Home Choice. There may also be delays in landlords being able to let properties which are currently being advertised or in the shortlisting process. Some properties may be withdrawn from advertising where they are required for emergency accommodation.

As we are experiencing an increase in staff needing to self-isolate there are a few steps that you can take to help us process  applications and changes.

  • Please apply online, rather than by paper application, because it will be more likely to be processed at this time;
  • If your communications preference is currently by letter, please consider changing it from letter to email and ensure that your email address is up-to-date; and
  • If you are able to, please either screenshot, photograph or scan then email to us your completed application forms and/or proofs of evidence e.g. Health & Wellbeing forms, Supporting Evidence forms, letters, etc.