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2024-2027 Resident Involvement Strategy coming soon

Our existing Resident Involvement Strategy was produced in December 2019. Unfortunately, the Covid pandemic hit within weeks of the launch of that strategy. All face-to-face contact with our residents ended. Our tenant participation groups stopped running, and frontline staff were placed onto alternative duties.

Our new strategy redefines our commitment to Resident Involvement and opens doors for more of you to get involved and have your voices heard.

Our vision for the Housing Service is to ‘Create Better Communities for All’.

To achieve our vision, we must listen to what our residents want. We have had conversations with some residents who are already involved, and some who are not. We have also spoken to Councillors, housing managers and staff to find out what good resident involvement looks like to them. We have adopted their ideas in the development of this strategy.

The new proposed Resident Involvement Strategy has now been to the Housing Review board on January 25th 2024 and will be going to public consultation. If you would like to have your say on the strategy, please keep an eye out for consultation.