Although our offices are closed, housing staff will still be available via email or telephone to help you. Our contact details and more information on how each department are responding to this developing situation can be found by following the links below:
- Homeless or at risk of homelessness
- Repairs and maintenance of Council houses
- Paying your rent
- Housing Allocations
- Sheltered Housing and Home Safeguard
- Estate Management
Update November 4th
In light of the return to lockdown, we have had to return to Stage 1 of our recovery plan for some of our services. Please click on the departmental links above for more information.
Call Before Visit Approach
We have adopted a Call Before Visit approach in an effort to protect colleagues and contractors who have to attend people’s homes, premises or sites for essential maintenance or servicing. The idea is to phone ahead and confirm with the occupier that they or anyone in their household are not self-isolating or infected with Coronavirus. Please be aware that we will only be carrying out visits in situations that are essential or an emergency.