Use this form to report disrepair in your private rented property, this could include lack or inefficient heating, dampness, condensation or lack of basic facilities.
You are expected to contact your landlord outlining the issues in writing before you contact us.
Any personal information which you provide will be held and used by East Devon District Council for the purpose of this web form. Your information may also be shared within East Devon District Council for the purposes of carrying out our lawful functions. Otherwise your personal information will not be disclosed to anybody outside East Devon District Council without your permission, unless there is a lawful reason to do so, for example disclosure is necessary for crime prevention or detection purposes. Your information will be held securely and will not be retained for any longer than is necessary. There are a number of rights available to you in relation to our use of your personal information, depending on the reason for processing. Further detail about our use of your personal information can be found in the relevant Privacy Notice which can be accessed here.
Start the journey
More info about the journey
Please provide a copy of your letter or email sent to the landlord outlining the disrepair issues.
Please provide a copy of your landlord's response if you have one.
Please have to hand your EPC band
You will receive confirmation that your complaint has been received. You will then receive an email or a telephone call within 4 working days, following up your complaint(s).
You can telephone on 01395 571572 or email firstname.lastname@example.org