Private rented property complaint

Use this form to report disrepair in your private rented property, this could include lack or inefficient heating, dampness, condensation or lack of basic facilities. Or if you think your landlord is not following the Renters Rights act you can report the matter to us.

You are expected to contact your landlord outlining the issues in writing before you contact us.

Data Protection

Any personal information which you provide will be held and used by East Devon District Council for the purpose of this web form. Your information may also be shared within East Devon District Council for the purposes of carrying out our lawful functions. Otherwise your personal information will not be disclosed to anybody outside East Devon District Council without your permission, unless there is a lawful reason to do so, for example disclosure is necessary for crime prevention or detection purposes. Your information will be held securely and will not be retained for any longer than is necessary. There are a number of rights available to you in relation to our use of your personal information, depending on the reason for processing. Further detail about our use of your personal information can be found in the relevant Privacy Notice.

We are experiencing unexpected issues with some of our online forms, if you cannot access the form using the link below, please email the Private Sector Housing Team.

Start the journey

Start

More info about the journey

Please provide a copy of your letter or email sent to the landlord outlining your complaint.

Please provide a copy of your landlord's response if you have one.

 

When this content has been updated

Last updated 8 July 2026