As a tenant, you are responsible for the cost of repairs that are a result of neglect, misuse, or deliberate, malicious, criminal or accidental damage by you, people living with you, or people visiting your home.

For more information on your responsibilities and possible liabilities please see our rechargeable repairs leaflet. For information on our charges please see the charges schedule.

You may also wish to read our Recharge Policy for more explanation of our approach to recharging.