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Policy Resident Involvement Strategy 2013

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3. Aims and objectives

The main aims and objectives of this strategy are:

  • to provide a wide and meaningful range of tenant involvement opportunities, making sure that tenants are at the heart of the housing service
  • ensure that tenants can engage with us at a level and in a way that suits them
  • to ensure that our staff are aware of involvement opportunities and take responsibility for encouraging tenant involvement
  • to make sure that we provide tenant involvement opportunities that represent good value for money
  • to understand the make-up of our tenant profile and respond to their needs

We will make sure that our tenants are involved in: